Emma’s Pizza

By , March 23, 2010 1:02 pm

I haven’t posted in forever, but had to share this experience …

Emma’s Pizza – Kendall Square – Cambridge

Hell, I even Yelped it. Check out the mirror post HERE.

WOW. I’ve been all over the world and have never been treated this rudely by a restaurant staff. I checked out this place today on the recommendation of a friend. I was by myself and wanted a good thin crust pizza and a peaceful place to read my paper as I ate.

Good pizza, not outstanding, but simple thin crust pizza. Wonderful, right? Well, the place only had one other seated party other than myself. And maybe a couple at the counter getting slices. I get a call on my cel phone and talk for a couple minutes with a friend of mine. the music in the place was so freakin loud I could barely hear the caller.

What I did hear, because he practically screamed at me was some guy in a red shirt yelling … “TAKE THAT PHONE CALL OUTSIDE NOW!!! WE DON’T ALLOW CEL PHONE CALLS IN HERE. GO OUTSIDE!!!”

Not kidding. My waitress had walked by my table a few times while I was on the call and said nothing. Then all of a sudden I feel like I’m being oppressed by the Taliban. I simply hung up and finished the rest of my pizza. I wasn’t all that mad, I just thought the guy was a miserable clown. Gotta feel sorry for people like that. Then he kept giving me dirty looks over the next few moments. I was going to say something, but I wasn’t in the mood for an argument.

Then I thought of leaving a light tip. Then again, why should this clown make the waitress suffer. I asked for my check and the waitress said, “Yeah, sure!” in a totally snotty voice. That did it.

I have to say, today was the first time in my ENTIRE life I didn’t leave a tip for table service. First time EVER! Actually, I did leave behind a well worn copy of today’s herald if anyone wanted to read it.

As I left I looked for any sign or notice of any sort prohibiting cel phone calls in the restaurant. Nada. I guess they figure you must be a mind reader. I’m all about manners and such and I rarely use cel phones in restaurants. But this is not a restaurant. It’s a pizza shop. Nothing more. Just a pizza shop with a cute paint job. They have a walk up counter and they are acting like they are L’Espalier.

The pizza was pretty good, but an absolutely miserable staff. It was a simple phone call. No need to yell at me. All they had to was ask kindly. I guess they are above all that. Might be a good idea if they turned the music down a bit so people can hear themselves think.

I haven’t been on Yelp in a while, but a clown show like Emma’s is what it takes sometimes to get motivated. I’m working on a new project in the area and will be visiting many Kendall Square eateries for the foreseeable future. I’m making sure I tell everyone of my experience at Emma’s.

Peace out! Yankees suck!  Emma’s Pizza too.

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